Youth & New Arrival Services Program Director

Title: Youth & New Arrival Services Program Director
Location: Hybrid (At least 2 days/wk. at KOM office in Roseville, MN; remaining time in-person and remote subject to approval by Co-Executive Directors)
Status: Full-time, exempt (M-F 8:30-5:00; some evening/weekend hours required)
Salary: $70,000 – $80,000 annually
Benefits: Health insurance (100% of premium covered for employee), life insurance, short-term disability insurance, approx. 180 hours/year of paid time off, 10 paid holidays, and regular employer-paid training opportunities
Reports to: Eh Tah Khu and Alexis Walstad, Co-Executive Directors
Posting Close Date: Open until filled

Position Summary: KOM seeks an experienced human services professional to lead our programs serving refugees within 5 years of arrival as well as refugee youth in grades 6-12. The Program Director directly supervises two Program Managers (Youth Programs and New Arrival Programs) who support a team of over 10 direct service employees. The Program Director will work with staff and contracted partners to design and implement programs in the areas of: youth after-school and summer enrichment (Karen Club and What’s Next), MNsure outreach and enrollment, civic engagement, and the state’s refugee resettlement network (including employment, youth, and social services).

As a member of KOM’s senior leadership team, this person will also have important roles in building relationships across sectors, representing the organization and community priorities, and building a healthy and inclusive work environment for all employees. Responsibilities include:

Program Development:

  • Create annual work plans and goals for each program in collaboration with program staff and partners
  • Gather data, research, and community input to guide program planning
  • Build and sustain partnerships with other organizations to achieve program goals
  • Assist grant-writing staff with proposal development and budgeting

Program Implementation and Evaluation:

  • Ensure program staff have the written work plans, training, and resources needed to implement program activities
  • Execute contract agreements with funders and contract subgrantees
  • Meet bi-weekly with program teams to monitor progress and discuss challenges
  • Monitor case notes, outcome data, and program expenses for contract compliance and reporting
  • Create and manage program evaluation strategies to achieve intended outcomes
  • Submit contract revision requests and grant reports as required by funders

Employee Supervision and Development:

  • Directly supervise two Program Managers, including regular check-ins, quarterly/annual reviews, and timecard and expense approvals
  • Support Program Managers to oversee direct services staff
  • Create job descriptions and facilitate hiring process for new program staff with Co-Executive Directors
  • Coordinate staff onboarding and ongoing training with Program Managers and Leadership Team
  • Coach program staff to develop their professional skills and solve challenges in their work

Organizational Leadership

  • Attend weekly leadership team meetings and bi-weekly all-staff meetings
  • Support all-staff activities including training, retreats, and employee recognition
  • Support public outreach and advocacy initiatives as requested by Co-Executive Directors

Minimum Qualifications:

  • Bachelor’s Degree (American or international) or equivalent management experience
  • At least 5 years of professional experience in employment, human services, youth programming, and/or community outreach
  • Demonstrated knowledge or experience working with refugee services networks
  • High level of competency in Word, Excel, Outlook, PowerPoint, and database applications
  • Must be able to travel within the Twin Cities to attend partner meetings and community events

Desired Competencies (Knowledge, Skills, & Behavior):

  • Demonstrated success in building effective teams and coaching team members to set and achieve goals
  • Good listener with the ability to gather input from a variety of perspectives and use this information to strengthen services
  • Strong relationship-building skills with refugee community leaders and partner organizations
  • Experience implementing government-funded programs and understanding of program-specific regulations
  • Experience in monitoring data and participant feedback to document program outcomes
  • Demonstrated knowledge about the cultures of newly arrived refugee groups, especially those from Burma, Ukraine, and Afghanistan
  • Knowledge of youth development and/or human services agencies in Minnesota
  • Strong public speaking skills to advocate for community priorities and share the organization’s impact.
  • Proficiency in one or more languages spoken by newly arrived refugee populations (Karen, Karenni, Dari, Pashto, Ukrainian, etc.) is beneficial but not required.

Benefits: KOM is committed to providing a welcoming and collaborative environment for all employees to build their careers. Benefits include Health insurance (100% of premium covered), life insurance, short-term disability insurance, approx. 180 hours/year of paid time off, 10 paid holidays, and regular employer-paid training opportunities. As a 501(c)(3) organization, KOM is a qualifying employer for the Public Student Loan Forgiveness (PSLF) Program.

To Apply: Please submit a resume, cover letter and 3 professional references to: Position open until filled.

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