Youth & New Arrival Services Program Director

Title: Youth & New Arrival Services Program Director
Location: Hybrid (At least 2 days/wk. at KOM office in Roseville, MN; remaining time in-person and remote subject to approval by Co-Executive Directors)
Status: Full-time, exempt (M-F 8:30-5:00; some evening/weekend hours required)
Salary: $70,000 – $80,000 annually
Benefits: Health insurance (100% of premium covered for employee), life insurance, short-term disability insurance, approx. 180 hours/year of paid time off, 10 paid holidays, and regular employer-paid training opportunities
Reports to: Eh Tah Khu and Alexis Walstad, Co-Executive Directors
Posting Close Date: Open until filled

Position Summary: KOM seeks an experienced human services professional to lead our programs serving refugees within 5 years of arrival as well as refugee youth in grades 6-12. The Program Director directly supervises two Program Managers (Youth Programs and New Arrival Programs) who support a team of over 10 direct service employees. The Program Director will work with staff and contracted partners to design and implement programs in the areas of: youth after-school and summer enrichment (Karen Club and What’s Next), MNsure outreach and enrollment, civic engagement, and the state’s refugee resettlement network (including employment, youth, and social services).

As a member of KOM’s senior leadership team, this person will also have important roles in building relationships across sectors, representing the organization and community priorities, and building a healthy and inclusive work environment for all employees. Responsibilities include:

Program Development:

• Create annual work plans and goals for each program in collaboration with program staff and partners
• Gather data, research, and community input to guide program planning
• Build and sustain partnerships with other organizations to achieve program goals
• Assist grant-writing staff with proposal development and budgeting

Program Implementation and Evaluation:

• Ensure program staff have the written work plans, training, and resources needed to implement program activities
• Execute contract agreements with funders and contract subgrantees
• Meet bi-weekly with program teams to monitor progress and discuss challenges
• Monitor case notes, outcome data, and program expenses for contract compliance and reporting
• Create and manage program evaluation strategies to achieve intended outcomes
• Submit contract revision requests and grant reports as required by funders

Employee Supervision and Development:

• Directly supervise two Program Managers, including regular check-ins, quarterly/annual reviews, and timecard and expense approvals
• Support Program Managers to oversee direct services staff
• Create job descriptions and facilitate hiring process for new program staff with Co-Executive Directors
• Coordinate staff onboarding and ongoing training with Program Managers and Leadership Team
• Coach program staff to develop their professional skills and solve challenges in their work

Organizational Leadership

• Attend weekly leadership team meetings and bi-weekly all-staff meetings
• Support all-staff activities including training, retreats, and employee recognition
• Support public outreach and advocacy initiatives as requested by Co-Executive Directors

Minimum Qualifications:

• Bachelor’s Degree (American or international) or equivalent management experience
• At least 5 years of professional experience in employment, human services, youth programming, and/or community outreach
• Demonstrated knowledge or experience working with refugee services networks
• High level of competency in Word, Excel, Outlook, PowerPoint, and database applications
• Must be able to travel within the Twin Cities to attend partner meetings and community events

Desired Competencies (Knowledge, Skills, & Behavior):

• Demonstrated success in building effective teams and coaching team members to set and achieve goals
• Good listener with the ability to gather input from a variety of perspectives and use this information to strengthen services
• Strong relationship-building skills with refugee community leaders and partner organizations
• Experience implementing government-funded programs and understanding of program-specific regulations
• Experience in monitoring data and participant feedback to document program outcomes
• Demonstrated knowledge about the cultures of newly arrived refugee groups, especially those from Burma, Ukraine, and Afghanistan
• Knowledge of youth development and/or human services agencies in Minnesota
• Strong public speaking skills to advocate for community priorities and share the organization’s impact.
• Proficiency in one or more languages spoken by newly arrived refugee populations (Karen, Karenni, Dari, Pashto, Ukrainian, etc.) is beneficial but not required.

Benefits: KOM is committed to providing a welcoming and collaborative environment for all employees to build their careers. Benefits include Health insurance (100% of premium covered), life insurance, short-term disability insurance, approx. 180 hours/year of paid time off, 10 paid holidays, and regular employer-paid training opportunities. As a 501(c)(3) organization, KOM is a qualifying employer for the Public Student Loan Forgiveness (PSLF) Program.

To Apply: Please submit a resume, cover letter and 3 professional references to: humanresources@mnkaren.org. Position open until filled.