Bilingual Social Services Coordinator (Dari, and/or Pashto) 

Title:  Bilingual Social Services Coordinator (Dari, and/or Pashto) 
Organization:  Karen Organization of Minnesota 
Location:  Hybrid between office/remote sites in twin cities metro and virtually from home 
Status:  Part-time, 20 hours per week 
Salary:  $22.00 to $25.00 per hour depending on qualifications 
Benefits:  Eligible for paid time off, sick and safe time, 10 paid holidays, and regular employer-paid training opportunities. Position is not eligible for health, disability, or life insurance benefits.  
Time Commitment:  20 hours/week; Monday-Friday, times can be negotiated; evening and weekend hours as needed 
Reports to:  Asadullah Zazai, Program Manager 


Position Summary: 

The Karen Organization of Minnesota seeks a passionate professional who wants to help immigrants navigate the evolving stages of resettlement. The Assister will support families and individuals to resolve immediate needs and connect them to community resources, so they can live in dignity and achieve their highest potential. They will conduct outreach and recruit eligible participants living in the Seven County Metro area working in close coordination with a network of providers to find and assist immigrants with a wide range of statuses (refugees/asylees, parolees, DACA, SIV, TPS, etc.) resettling in Minnesota. The Family Assister will work with these participants under two programs; 1) new arrival social services ranging from reading mail to navigating and accessing basic needs services and 2) assisting families struggling with housing security find resources and long-term housing solutions.  

Duties and Responsibilities: 

  • Complete intake and assessment to develop a service plan in partnership with participants. 
  • Provide referrals, case management, transportation, and interpreting to ensure clients access employment services, housing, health insurance, immigration, legal services, childcare, adult English language classes, community-based social support networks, and other basic needs. 
  • Research and keep up to date with resources and eligibility criteria. 
  • Regularly contact and meet with clients at locations convenient to them to monitor progress and address emerging concerns. 
  • Maintain detailed client files and case notes documenting activities in secure online databases. 
  • Participate in regular staff and program meetings. 
  • Other duties as assigned. 

Required Qualifications: 

  • Bilingual proficiency in English and any of the following: Dari, and/or Pashto. 
  • Experience in case management, human services, or refugee resettlement. 
  • Frequent driving required for the position, mileage will be reimbursed. Valid MN Driver’s License with proof of insurance and good driving record required.  Must be able and willing to use personal vehicle to transport clients. 
  • Proven ability to make connections and build relationships with refugee communities and diverse individuals. 

Preferred Qualifications (Any applicant demonstrating the skills needed to do the work outlined above will be considered for this position) 

  • Demonstrated knowledge of emergency, transitional, and affordable housing resources 
  • Background or education in social work 
  • Competency using MS Office, internet, and database applications for writing, record keeping, reporting, and research. 
  • Knowledge and familiarity with community services and resources in the Twin Cities metro area. 
  • Understanding of data privacy practices and ability to maintain confidentiality. 

To Apply: 

Email your resume, cover letter, and 3 professional references to Arash Yousufi, Program Director, at 


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